Promotion
How to use the discount code?
+

To make your shopping experience faster and easier, we’ve simplified how discount codes work:

1. Simply click the "Copy Code" button on the product page.

2. The discount code will be automatically applied at checkout.

3. No need to manually enter the code again.

4. The discounted price will be automatically displayed on the Cart and Checkout pages.

What is Donner Day Sale?
+

Donner Day is Donner’s monthly brand event held on the 25th of each month. To thank our customers for their continued support, we occasionally launch limited-time promotions between the 20th and 26th of selected months.

Each promotion may last one day, three days, or up to a full week. For the latest updates, please check announcements on our website or our email notifications.

What kind of deals are available during Donner Day?
+

During Donner Day, you can often enjoy exclusive discounts, limited-time offers, Giveaway, Buy one get one free, Budle Deals, or special prices on selected products.

Does Donner Day happen every month?
+

Donner Day takes place on the 25th of every month, but promotional events may vary depending on the month. Some months feature special deals, while others may not include a promotion.

How can I make sure I don’t miss Donner Day deals?
+

The best way to stay updated is to subscribe to our newsletter. Subscribers will receive the latest Donner Day announcements, special offers, and exclusive updates.

Where can I find the latest Donner Day promotions?
+

You can always find the latest Donner Day promotions on the Donner official website, or through our email announcements and marketing updates.

How do I view free guitar and piano lessons?
+

For more details please see our: DONNER Classroom

How do I get the DAWS course?
+

Here are the steps to claim your free DAWS lessons: 1. Request the lesson code using your order number on our official website (https://www.donnermusic.com/daws). 2. Next follow the second attachment to download and configure the "Melodics" or "Cubase" application. Enter the promo code when creating your account. If you encounter any problems during this process, feel free to email us your order number or a screenshot of the problem. Our email: service@eumail.donnermusic.com. We aim to respond to emails within 24 hours.

Where can I download product brochures?
+