Step 1: Select and Add to Cart.
Choose your favorite instrument and add it to your cart or purchase it directly.
Step 2: Enter Shipping Information
Enter your email address and correct shipping information, following these recommendations:
- Use a standard address format.
- Avoid visual descriptions of your house.
- Include your house number. Add any additional details in the "Notes" or "Address 2" fields.
- Double-check that all information is correct.
Step 3: Apply Discount Code (if you have one)
Step 4: Select Payment Method
Choose your preferred payment method:
- Credit Card (PingPong)
- PayPal / Klarna
- Credit Card / Local Payment Methods
*Please note that we currently do not offer installment payment options. We are working to resolve this situation and will share any updates with you and all our customers as soon as they become available.
We apologize for any inconvenience this may cause and sincerely appreciate your understanding. If you have any questions or concerns, please do not hesitate to contact us.
For more information on payment methods, click here.
If your order status shows "pending" or "expired," please don't worry. Verify your payment and send us proof of payment. (Email: service@eumail.donnermusic.com/ marketing@donnerdeal.com)
Please send a screenshot of the receipt showing:
1- Name of the bank or card issuer
2- Last 4 digits of the card used
3- Payment amount and date
4- Merchant name or order number
⚠️ Do not send the full card number, CVV/CVC, or passwords.
Once payment is verified, we will process your order immediately.
Thank you for your understanding and cooperation.
Once the payment process is complete, we will arrange shipment. Please note that we do not offer cash on delivery and do not collect any private information from you.
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