Discount Code FAQ
1. How do I use the discount code?
To make your shopping experience faster and easier, we’ve simplified how discount codes work:
1. Simply click the "Copy Code" button on the product page
2. The discount code will be automatically applied at checkout
3. No need to manually enter the code again
4. The discounted price will be automatically displayed on the Cart and Checkout pages

2. Can I redeem multiple discount codes?
No. Disoucnt code cannot be combined. Only one code can be applied per order.
3. Why is my discount code invalid?
1) The disount code is not applicable to the specific items you want to buy.
2) The discount code wasn't entered correctly.
3) The discount code has expired.
4) The discount code is not from Donner's official website.
If you have any questions, please feel free to reach out to our customer service team; service@eumail.donnermusic.com
Open-box products may have been repackaged due to reasons such as display, quality inspection, or transportation. Individual products may show minor cosmetic imperfections or have packaging that differs slightly from the original.
All open-box products are carefully inspected by our experts and, where necessary, repaired before being tested for functionality prior to being relisted for sale. This process ensures that you receive a fully functional product at a special discounted price.
Product Features
- ·The product has not been used.
- ·Unless otherwise stated on the individual product page, the product includes its original packaging and accessories.
- ·The product has been carefully inspected and tested to ensure it is fully functional.
- ·You will receive the product at a special discounted price.
- *You may randomly receive a brand-new product.
Please Note Before Ordering
Open-box products are offered at special discounted prices. All sales are final. Returns, refunds, and exchanges are not accepted after purchase. In addition, open-box products are not covered by our standard warranty or customer service support.
If you have any questions about the condition of the product, the included accessories, or whether the product is suitable for your intended use, we recommend contacting our customer service team before placing your order.

